Better Business Bureau of Southern Colorado

Items in BOLD are required.

Date: 2/4/2012

Your name

Your company

Your e-mail address

Your phone number

1. Do you currently have a Web site to promote your business?

Yes
No

If No, proceed to question 15.

2. What type of Web site do you have?

Mostly informational
Merchant

3. Do you accept payments for products or services via your Web site?

Yes
No

4. How many pages do you currently have on your site?

1
2-5
6-12
13-20
21-50
More than 50

5. How much do you currently pay each year for hosting and maintenance?

Less than $50
$50 - $100
$101 - $150
$151 - $200
$301 - $500
More than 500

6. Have you considered discontinuing your Web site?

Yes
No

7. If Yes, what is the primary reason you would discontinue your site?

8. How important is it for you to be able to edit your Web site whenever you wish?

Very important
Somewhat important
Not important

9. Are you (or one of your employees) able to edit content on your site?

Yes
No

10. If your Web design/hosting company makes changes for you are these charges included in your hosting fees?

Yes
No

If Yes, proceed to question 12.

11. If you could have a site for which you (or one of your employees) were able to edit content at will for the same price you currently pay would you be likely to switch?

Very likely
Somewhat likely
Not likely

12. How important is hosting and maintenance cost to you?

Very important
Somewhat important
Not important

13. If you could have a site equal to your current site for a lower price than you currently pay would you be likely to switch?

Very likely
Somewhat likely
Not likely

14. How much yearly savings would you need to have before you would consider switching Web host?

Less than $25
$25 - $50
$51 - $100
$101 - $150
$151 - $200
$201 - $300

End of questions specific to having a Web site. Please proceed to question 22.

15. Would you like to have a Web site to promote your business?

Yes
No

16. How many Web pages do you think would be ideal to promote your business?

1
2 - 5
6 - 12
13 - 20
21 - 50
More than 50

17. What is the biggest reason you do not currently have a Web site to promote your business?

I find the cost to be too high.
I do not have the time to set-up or maintain a site.
I do not know enough about what is involved.
I do not feel it would benefit my business.

18. If cost is the biggest reason you do not currently have a Web site, how much do you think is a reasonable amount to pay each year for hosting and maintenance?

$50 - $100
$101 - $150
$151 - $200
$201 - $300
$301 - $500

19. If time is the biggest reason you do not currently have a Web site, how much do you think is a reasonable amount to pay for set-up for a five-to-ten page Web site?

$50 - $100
$101 - $150
$151 - $200
$201 - $300
$301 - $500

20-A. If knowledge is the biggest reason you do not currently have a Web site, and a class were offered to instruct you how to set up a moderately priced, template-based Web site you could edit at will how likely would be to consider starting a Web site to promote your business?

Very likely
Somewhat likely
Not likely

20-B. How much do you think is a reasonable amount to pay each year for hosting and maintenance?

$50 - $100
$101 - $150
$151 - $200
$201 - $300
$301 - $500

21. If benefit to your business is the biggest reason you do not currently have a Web site, please explain.

22. If you have any other insight you think would be relevant, please let us know

23. Is your company a BBB Accredited Business

Yes
No

24. May we contact you if we have a more specific survey on this topic in the future?

Yes
No